Rental agreement

Version 0.1-placeholder · Effective October 3, 2026

These Service and Sales Terms ("Terms") are between Cornerstone Appliances ("Company") and the customer ("Customer") for the diagnosis, repair, sale, delivery and installation of the appliance(s) listed on the work order or sales record.

1. Scope

These Terms apply to every service call, repair, appliance sale, delivery and installation the Company performs for the Customer, as described on the work order or sales record the Customer approved, which is incorporated by reference.

2. Diagnostic fee and estimates

The Customer authorizes the Company to diagnose the appliance and agrees to pay the diagnostic fee shown on the work order whether or not a repair is performed. Before any repair begins the Company will provide an estimate of parts and labor. Work proceeds only after the Customer approves the estimate. If the Customer approves the repair, the diagnostic fee is credited toward it.

3. Parts and payment

Special-order parts may require payment before ordering and are non-returnable once ordered. Payment for completed work and for purchased appliances is due on completion unless the sales record says otherwise. Unpaid balances may accrue the late charge stated on the invoice, and the Customer agrees to pay reasonable costs of collection.

4. Repair warranty

Repairs performed by the Company carry the parts-and-labor warranty stated on the work order, covering the same fault on the same appliance. The warranty does not cover unrelated failures, misuse, neglect, power or water damage, or work by anyone else on the appliance after the repair.

5. Appliance sales

Appliances sold by the Company are described on the sales record with their condition (new, refurbished or scratch-and-dent) and warranty term. Title passes on payment in full. Returns and exchanges are at the Company's discretion and may carry a restocking charge, except where the appliance fails under warranty.

6. Delivery, installation and haul-away

The Customer will provide clear access and working utility connections (electricity, water, gas, drain, venting). Company personnel are not licensed plumbers or electricians and will not alter the Customer's utility hookups; the Company is not responsible for pre-existing or latent conditions in those hookups. Hauled-away appliances become the Company's property on removal.

7. Customer responsibilities

Use the appliance according to the manufacturer’s guidelines, keep it accessible for scheduled visits, and tell the Company about any known hazard at the premises before a visit.

8. Limitation of liability

The Company's liability for any claim arising from these Terms is limited to the amount the Customer paid for the specific service or appliance giving rise to the claim. The Company is not liable for indirect or consequential loss, including food spoilage, loss of use, or water damage that is not caused by the Company's negligence.

9. Acknowledgement and digital signature

By typing your name in the designated field and signing below, you acknowledge that this typed name and digital signature serve as your legally binding signature under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act), 15 U.S.C. § 7001 et seq.